Service & Support
Our service starts where others stop
We don't just take care of the procurement of all the laboratory supplies you need. Our service goes far beyond that...
We support you with the entire planning of your laboratory, our range of services extends from the drawing of the floor plan to the turnkey handover. Repairs or services to laboratory equipment can be carried out in our workshop or on your premises.
We offer service and maintenance contracts and thus take over the maintenance coordination of your laboratory equipment.
New in our program: TOC online measurement directly at your site.
Tailor-made service from a single source - you shouldn't settle for anything less!
We are here for you:
08106 / 37 90-0
Consulting & planning
Consulting & planning
Many companies in your industry need the same devices. But every company has very specific requirements. We carry out an individual needs analysis for you - also in a personal meeting - and plan your complete laboratory equipment on request - right up to the turnkey handover to you. Our focus is on environmental analysis, quality control and biotechnology.
CUSTOMIZATIONS
CUSTOMIZATIONS
Individual needs, individual advice - we think along with you and one step ahead. Together with you, we develop your customized solution with a precise feasibility check as early as the quotation phase and then manufacture the prototype for the test phase. Of course, we also modify existing devices or systems to make them suitable for your application.
Repairs
Repairs
With the Zefa Group's service and maintenance offer, you can determine the service life of your appliances yourself: If you have your equipment and appliances serviced regularly and reliably by our specialist technicians, you can extend their maximum service life. With two in-house technicians, we can carry out this work either in our workshop or at your premises - we also offer service and maintenance contracts and can therefore coordinate the maintenance of your laboratory equipment.